Privacy Policy

Effective date: May 11, 2026

Mountain Sun Medical ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit www.mountainsunmedical.com or otherwise interact with our online services (the "Site"). It applies to information collected through the Site only; information you provide to us as a patient is also governed by our Notice of Privacy Practices under HIPAA.

1. Information We Collect

Information you provide

• Contact information (name, email, phone) submitted through forms on the Site.
• Appointment request information (preferred date/time, reason for visit, basic demographics).
• Account and patient-portal information you choose to enter.
• Messages and other content you send to us.

Information collected automatically

• Device and browser type, operating system, screen size, and language.
• IP address and general location (city/region level).
• Pages viewed, time on page, referring URL, and clicks.
• Cookies and similar technologies for site functionality and analytics.

2. How We Use Information

• Respond to inquiries and schedule appointments.
• Operate, maintain, and improve the Site.
• Send service-related emails (confirmations, reminders).
• Detect, prevent, and address fraud, abuse, or security issues.
• Comply with legal obligations.

3. Cookies and Analytics

We use cookies and similar technologies to operate the Site and to understand how it is used. We use Google Analytics, configured to avoid collecting information that directly identifies individual patients. You can disable cookies through your browser settings or opt out of Google Analytics using the Google Analytics opt-out browser add-on.

4. Sharing of Information

We do not sell personal information. We may share information:

• With service providers who help us operate the Site (e.g., hosting, email delivery, analytics) under appropriate confidentiality and data-protection terms.
• To comply with legal process or a lawful government request.
• To protect the rights, property, or safety of Mountain Sun Medical, our patients, or others.
• In connection with a corporate transaction (merger, sale, or similar), subject to applicable law.

5. Protected Health Information (PHI)

Information about your health, treatment, or payment for healthcare that we collect as part of providing care to you is Protected Health Information and is governed by the Notice of Privacy Practices, not this Privacy Policy.

6. Data Security

We use administrative, technical, and physical safeguards intended to protect personal information. No system is 100% secure, however, and we cannot guarantee absolute security of information transmitted to or stored by us.

7. Data Retention

We retain personal information for as long as necessary to provide services, comply with legal obligations (including medical-record retention laws), resolve disputes, and enforce our agreements.

8. Children's Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the Site. If you believe a child has provided information through the Site, please contact us so we can delete it.

9. Your Choices

• You can decline cookies in your browser, though parts of the Site may not function as intended.
• You can request access to, correction of, or deletion of personal information we hold about you, subject to legal limits (including HIPAA medical-record retention).
• You can unsubscribe from non-essential emails by using the link in those messages or contacting us.

10. Third-Party Links

The Site may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date above and post the revised version on the Site.

12. Contact Us